COVID-19 - Shipment Delays

Please find below updates for shipments to your area during the COVID-19 Pandemic:


Region Current Delay Reason / Comments
Americas - North (Including Canada) 8 Days

Reduction in Flights, International and domestic, Contactless Delivery.

USPS -  is expecting delays due to COVID-19 Restrictions.



Operations continue as normal, although expect delays of 24-48 hours, on top of stated USA delay.

Americas - South 8 Days

Reduction in Flights, International and domestic.

Contactless Delivery

Australia 4-6 Days

There is a significantly reduced number of flights available which is impacting on delivery.

The following areas are currently on lockdown until further notice and deliveries are therefore delayed:

3012 - Brooklyn, Kingsville, Maidstone, Tottenham, West Footscray

3021 - Albanvale, Kealba, Kings Park, St Albans

3032 - Ascot Vale, Highpoint City, Maribyrnong, Travancore

3038 - Keilor Downs, Keilor Lodge, Taylors Lakes, Watergardens

3042 - Airport West, Keilor Park, Niddrie

3046 - Glenroy, Hadfield, Oak Park

3047 - Broadmeadows, Dallas , Jacana

3055 - Brunswick south, Brunswick west, Moonee vale, Moreland west

3060 - Fawkner

3064 - Craigieburn, Donnybrook, Mickelham, Roxburgh Park, Kalkallo

Europe - Republic of Ireland Up to 24 Hours Contactless Delivery, ANPost service delays
Europe -  France Up to 24 Hours

Operations continue as normal.

There is a reduced number of pick up points which is affecting the ability of customers to collect parcels

Europe - Spain Up to 48 Hours

The Spanish Government has issued advice for much of the country to self-isolate which will impact deliveries.

Europe - Switzerland Up to 24 Hours

Operations continue as normal, although we expect delays of up to 24 hours.

All Pickup shops are closed until further notice.

Israel ---

A general lockdown was imposed from the 18th September to the 11th October due to increased infection rate. This has caused service delays, at this time the delay time is not yet known.

The clearance and delivery operation will continue, but due to curfews and restrictions, delays are to be expected.